Terms and Conditions

Please read these terms and conditions carefully before using our services. By accessing or using TimeTech services, you agree to be bound by these terms.

Last updated: December 2024

1. Acceptance of Terms

By accessing and using TimeTech's services, including but not limited to our website, software applications, and any related services (collectively, the "Services"), you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to these Terms, you must not use our Services. These Terms constitute a legally binding agreement between you and TimeTech regarding your use of the Services.

You represent and warrant that you have the legal capacity to enter into these Terms and that you are at least 18 years old or have obtained parental or guardian consent to use the Services.

2. Description of Services

TimeTech provides technology solutions and services including:

  • Queue Management Systems
  • RFID Solutions and Implementation
  • Human Resource Management Systems (HRMS)
  • Software Development and Customization
  • Technical Support and Maintenance
  • Consulting Services
  • Training and Documentation

We reserve the right to modify, suspend, or discontinue any part of our Services at any time with reasonable notice. We will not be liable to you or any third party for any modification, suspension, or discontinuance of the Services.

3. User Accounts and Registration

To access certain features of our Services, you may be required to create an account. You are responsible for:

  • Providing accurate, current, and complete information during registration
  • Maintaining the security of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use of your account

You may not share your account credentials with any third party or allow others to access your account. You are solely responsible for maintaining the confidentiality of your account information.

4. Acceptable Use Policy

You agree to use our Services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Services for any illegal or unauthorized purpose
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Services
  • Transmit viruses, malware, or other harmful code
  • Use the Services to send spam or unsolicited communications
  • Reverse engineer, decompile, or disassemble our software

We reserve the right to investigate and take appropriate action against any user who violates this Acceptable Use Policy.

5. Intellectual Property Rights

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software, are owned by TimeTech or its licensors and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not:

  • Copy, reproduce, distribute, or create derivative works from our content
  • Use our trademarks or service marks without written permission
  • Remove or alter any copyright, trademark, or other proprietary notices
  • Use our intellectual property for commercial purposes without authorization

Any unauthorized use of our intellectual property may result in legal action.

6. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using our Services, you consent to the collection and use of your information as described in our Privacy Policy. We are committed to protecting your data and complying with applicable data protection laws.

For more information about how we handle your data, please review our Privacy Policy.

7. Payment Terms

For paid services, the following terms apply:

  • All fees are payable in advance unless otherwise agreed
  • Prices are subject to change with 30 days' notice
  • Payment is due within the terms specified in your service agreement
  • Late payments may result in service suspension or termination
  • All fees are non-refundable unless otherwise specified
  • You are responsible for any taxes applicable to your use of our Services

We reserve the right to suspend or terminate your access to paid services for non-payment of fees.

8. Termination

You may terminate your account at any time by contacting us or using the account termination features in our Services.

We may terminate or suspend your account and access to our Services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

Upon termination:

  • Your right to use the Services will cease immediately
  • We may delete your account and data
  • Any provisions of these Terms that by their nature should survive termination will remain in effect

9. Disclaimers and Limitations

Disclaimer of Warranties: Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to:

  • Warranties of merchantability and fitness for a particular purpose
  • Warranties that the Services will be uninterrupted or error-free
  • Warranties regarding the accuracy or completeness of information
  • Warranties that defects will be corrected

Limitation of Liability: In no event shall TimeTech be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of the Services.

Our total liability to you for any claims arising from these Terms or your use of the Services shall not exceed the amount you paid to us in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless TimeTech and its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any content you submit or transmit through the Services

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where TimeTech is incorporated, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or your use of the Services shall be resolved through binding arbitration in accordance with the rules of the relevant arbitration association, unless otherwise required by law.

The venue for any legal proceedings shall be in the courts of competent jurisdiction in the jurisdiction where TimeTech is incorporated.

12. Changes to Terms

We reserve the right to modify these Terms at any time. When we make changes, we will:

  • Update the "Last updated" date at the top of these Terms
  • Notify you of significant changes via email or through our Services
  • Post the updated Terms on our website

Your continued use of the Services after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using our Services.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: legal@timetch.com
Phone: +1 (555) 123-4567
Address: 123 Tech Street, Digital City, DC 12345

We will respond to your inquiry within 5-7 business days.