QMS SMART is TimeTech's Android-centered queue lineup for organisations that want self-service ticketing, visible calling in the waiting area, and flexible staff devices—aligned with enterprise Wi‑Fi instead of running signal cables everywhere. Explore the live kiosk listing on our Queue Management products page.

QMS SMART Android queue ticketing kiosk
QMS SMART counter kiosk — datasheet visuals on TimeTech Queue Management.

What QMS SMART includes

According to TimeTech's published system outline, core components are:

  • Android-based ticket dispenser — the customer-facing kiosk.
  • Android-based calling application — for issuing ticket calls.
  • Android-based TV Box — for waiting-area display.
  • Chime audio announcement — audible cues when tickets are called.
  • Static counter numbers — straightforward desk numbering.

Kiosk as server and wireless-first rollout

The QMS SMART kiosk is described as an all-in-one Android unit that also acts as the system server. Waiting-area messaging runs through an Android media path paired with the TV Box so visitors see called tickets clearly. Staff can install the Android calling application on compatible phones or tablets instead of dedicated wired pads—helpful when counters shift or peak staffing changes.

Deployment emphasizes no cabling beyond power, with devices joining your enterprise Wi‑Fi. Stable wireless coverage, VLAN segmentation if required by IT policy, and backup planning remain essential for busy GCC branches.

Capacity and Smart Basic packaging

The platform supports up to four counters, up to eight services, and up to 9999 tickets per service per day, using one prefix letter per service. The published Smart Basic bundle maps to four counters, one waiting area, and one ticket dispenser.

Who benefits in the GCC

Clinics, pharmacies, bank branches, telecom shops, and government service halls across Bahrain, UAE, Saudi Arabia, Kuwait, Qatar, and Oman often need predictable queues without heavy retrofit cabling. Pair this overview with our queue management & customer experience guide and country articles such as UAE, Saudi Arabia, or Qatar for regional context.

For datasheets and modal specs on site, open Queue Management → Kiosks and select QMS SMART.

Ask about QMS SMART

FAQs

What is QMS SMART?

An Android queue stack built around an all-in-one kiosk/server, TV Box display, tablet or phone calling apps, and chime audio.

Is everything wireless?

Design targets enterprise Wi‑Fi with minimal cabling besides power—subject to your network quality and security policies.

What is Smart Basic?

Four counters, one waiting area, and one ticket dispenser per TimeTech's package definition.

Service limits?

Up to eight services and high daily ticket counts per service with a single-letter prefix each.